FAQ

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Q1: Could you please tell me more about YongFang?

Yes. Sure! We are a professional manufacturer specialized in designing, manufacturing, and marketing wireless and wired gaming headsets, active noise cancelling headphones, 2 in 1 headphones,bluetooth earphones, wireless headphones, wireless speakers, and headphone and earphone accessories. We are focused on the customer satisfaction oriented OEM and ODM services.


Q2: What kinds of factory audit do you have?

Our factory is ISO 9001:2015 certified, and BSCI audited. Meanwhile, our factory has been audited by different chain stores, such as Target, K-mart, and more.


Q3:Do you products have testing certificates and reports?

Most of our existing products have the testing certificates and reports, such as ,EMC, RoHS, Reach, FCC, and so on. For the new products, and some of the existing products, we may not have the certificates and reports, but we are willing to working with you to figure out the certificates and reports togehter.


Q4: Does your company accept the payment terms of L/C at sight?

We like the T/T payment, but we accept the L/C, too. Please check with our sales team or financial team for the specific payment terms.


Q5:  What's your sample policy?

We are pleased to apply samples for customers from home and abroad. Usually, we would collect the smple charges and the delivery costs will be covered by the customers.


Q6: What's the MOQ?

For wireless products, the MOQ is 5000 pcs, but it is okay to do 3000 pcs for the first trial order. For wired products, thte MOQ is 10000 PCS, but it is okay to do 5000 pcs for the first trial order.


Q7: What's your product warranty period?

Usually, 14 monthes based on the delivery date. If you require a different warranty period, please kindly check with our sales team. Thanks!


Q8: Do your products have the design patents?

Yes. all of products have the deisgn patents. We are focused on creative new designs.